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Watch your words
The art of communication without doubt is an important determinant of human behaviour and the impact one creates while communicating with others cannot be under-estimated or denied.

While talking to someone, it is not only important to put your words across, but also to choose the right words and expressions and to make sure you are heard.

I have a friend who is caring, kind & good at heart and loves to speak for hours, but no matter where she goes or whoever she talks to, everyone has a common complaint against her: Whenever she talks, she very conveniently forgets that she is not addressing herself but others; As a result, every communication initiated with her becomes a monologue where she alone speaks and others either loose their interest or are forced to listen to her personal opinions; People find her tone of speech overly aggressive and her choice of words full of jargons and 'heavy-sounding' metaphors, which might please herself, but hardly impress others. As a result, despite all her kindness and caring self, most people who know her generally avoid talking to her or very smartly escape from bumping into her. The few who do talk to her occasionally get hurt due to her rude remarks and usually wind up on a bitter note.

This is a small example of what your speech can do to you. It is very important to weigh your words before letting them out of your mouth.

"An arrow once shot and words once spilled out of the mouth can never be taken back". (the same happens when you send an email, hahaha!)

Before speaking up, it is important to ask yourself a few basic questions :

  • Is this the right time and situation for initiating the conversation?
  • Are you comfortable with how the other person will react to your words?
  • Have you put yourself in the other person's shoes before letting your words out?
  • Are you sensitive enough to the people around you and take care that your words do not hurt or offend them?

If the answer to the above questions is ‘yes’, you definitely are a sensitive communicator. But if you are doubtful, then all you need to know is…

 
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